Technician Warranty Request for Inspection or Replacement

Dealers may request a Factory Trained Window Mart® Techician for an inspection or repair within one year from the date of manufacture. To determine if covered by the Window Mart® manufacture warranty, please complete the request form below. To ensure we have access to the home, our scheduling department will contact the homeowner with the appointment day and time. If you the dealer would like to be present for inspection or repair please provide your contact information.

The replacement and labor warranty does not provide for damages that would be covered under the homeowners insurance policy (see paragraph two Window Mart® warranty). The warranty excludes damages attributed to installation. If our Factory Trained Technician inspection finds damages are attributed to installation, he will provide to the dealer a detailed inspection report.

When requesting a technician, please keep in mind that we try to respond within a reasonable time frame.Scheduling may take longer depending on repair priorities and the technician’s service rotation.