Warranty Work Request

To process your request, We need the order information found on our white 1”x4” manufacture sticker. The sticker is located on the side of the window sash or for double hung windows can also be found in the head of the frame.

1. On single hung or double hung windows (sashes operate up & down) you will need to pull up the bottom sash 2” to 3” push the tilt latches on the top of the sash inward, tilting the sash inward. Along the edge of the sash there is the white 1”x4” sticker. In the upper right hand corner of the sticker will is the Ord # (order number), line, lot and bin number.

2. On a sliding window you will need to open the sash 2” to 3”, pick up the bottom of the sash tilting the bottom of the sash to the inside to remove. The sticker will be located along the edge of the sash.

For Sash Operation Help Click Here!

Your Name required

Address required

City, State Zip required

Phone required

Your Email required

Order Number

Line Number

Lot Number

Bin Number

Describe What is broken required

Add Pictures of any issues here:


File size can not exceed 5mb.

del
File size can not exceed 5mb.

del
File size can not exceed 5mb.

del
File size can not exceed 5mb.

del
File size can not exceed 5mb.

Add file